BioTel Research Blog
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BioTel Research Blog

The Best Relationships Aren’t Scripted - Why Should Your Customer Support Be?

Posted by Andrew Lopez on April 27, 2017
Hello! I'm Andrew Lopez, a Senior Customer Support Representative at BioTelemetry Research. My team is responsible for providing our customers with top-quality, continued support to meet their expanding needs. Every day we encounter myriad questions and often, the path to resolution is simpler than you would expect.
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Topics: Business Strategies

Clinical Research Collaboration is at Our Core

Posted by Kellie Rutledge on October 27, 2016
Core. The middle, the foundation that holds everything together. I hear my fitness trainer say this word at least twenty times a week. I don’t know if it ever sank in until I attempted a plank. For those unfamiliar, a plank is like a push-up, the same position, but instead of using your hands to hold up your body you rest on your forearms. And then you hold. And hold. And hold! Without a strong ...
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Topics: Business Strategies

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